Terms And Conditions

PAYMENT SCHEDULE, BOOKINGS, CANCELATIONS, AND REFUNDS

- All orders require a non-refundable retainer due at the moment of booking in order to secure the agreed upon delivery date and time.
- The remaining balance must be paid before pick up/delivery date, unless otherwise agreed upon. 
- If customer fails to pay remaining balance by agreed date and time, order will automatically be cancelled.
- For large orders exceeding a certain amount, full payment is required.
- Retainer must be received by Invoice Due Date to avoid any additional fees.
- Because we have a set amount of order slots, we do not offer a refund once the order has been booked and retained received. If an order needs to be re-scheduled, we will try our best to accommodate the new date based on our availability and if request is made 5 days prior to agreed pick up/delivery date.


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